Susan Taylor spent nine years and £10,000 trying to get the perfect look
I couldn't move my head, talk or drink, and my right ear was red raw and burning where the stitches had worked loose.
Before the operation, I was a friendly person who loved people. Afterwards, my life stopped and I virtually stayed inside my home in Ashfield, Nottinghamshire for three years. When it's your face, you can't hide it.
In January 2000 I went back to Herbert. It's impossible to get pigment back into a scar, so I agreed to have the rest of my face whitened to match it.
Later I gave evidence for the General Medical Council. It found his performance ³seriously deficient" and he was suspended. In April 2002, he removed his own name from the medical register.
I want a chin implant, another facelift and my neck lifted. Except this time, I've found good surgeons who actually know what they're doing.